Stated delivery times are industry averages provided by our couriers. Delays may occur during holiday and peak periods or extreme weather conditions. Remote deliveries are subject to local transport schedules and may encounter extended delays.

 

If you have checked tracking and the item is with the courier, please feel free to contact them via the details below for any enquiries:

Australia Post         13 76 78              https://auspost.com.au/help/

StarTrack                13 23 45              https://startrack.com.au/support/

Fastway                  1300 278 929      https://www.fastway.com.au/contact-us/

Couriers Please      1300 361 000      https://www.couriersplease.com.au/contact/

Dispatch Times

Standard: 1-2 business day

Express: 1-2 business day

 

Standard Postage Estimated Arrival Times

QLD:

Metro            -         1 to 3 business days

Country         -         3 to 7 business days subject to local transport schedules

ACT, NSW, SA and Vic:

Metro            -         2 to 5 business days

Country         -         3 to 7 business days subject to local transport schedules

NT, Tas and WA:

Metro            -         5 to 10 business days

Country         -         7 to 14 business days subject to local transport schedules

 

Express Postage Estimated Arrival Times

Metro            -         1 to 2 business days

Country        -         2 to 5 business days

 

Packing your Shipment

Packages are generally dispatched within 2 days after receipt of payment。 Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.